<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=6672188&amp;fmt=gif">
Multi-family-Portfolio-1 1

HOW WE HELP

BuildingLink empowers community association management and operations teams with a comprehensive suite of tools that streamline daily tasks, improve communication, and elevate the resident experience. Designed to support every level of community leadership, BuildingLink makes it easier to deliver consistent, high-quality service efficiently and at scale.

  • Community Management: Simplify operations, automate workflows, and keep residents informed

  • Board Members: Increase transparency with real-time access to reports, documents, and communication tools

  • New Developments: Launch communities with structured systems that scale as residents move in

  • Portfolio Management: Manage multiple properties from one centralized platform with consistent processes

Markets

THE BUILDINGLINK DIFFERENCE

BuildingLink is not your average property management software – we’re a team of industry experts that have been delivering best-in-class technology backed up by best-in-class support for over 25 years. 

More than 7,000 of the best-managed residential communities globally use BuildingLink to ensure their property runs smoothly and efficiently.

Innovation

BuildingLink has been the market leader in property management solutions for over two decades.

Learn more

Deployment & Training

We work with our partners to ensure BuildingLink meets their operational objectives.

Learn more

Customer Support

BuildingLink’s support staff are driven to help you get the most out of our platform.

Learn more

Branding & Customization

The market’s most robust branding toolkit to reflect your building’s identity.

Learn more

COMMUNITY SOFTWARE SOLUTIONS

BuildingLink offers the most comprehensive solution set in the industry! Packed with hundreds of settings and dozens of automated workflows, BuildingLink delivers maximum configurability and improved efficiency for the simplest to the largest, most complex buildings across the globe. From a single building to a large portfolio, our property management software is the go-to platform that teams rely on across all types of communities.

Record-Keeping & Administration

Streamlined record-keeping, administrative tasks, and building details at your fingertips.

Learn More

Maintenance

BuildingLink’s suite of maintenance solutions ensures your community is running efficiently.

Learn More

Communications

BuildingLink takes community communications to the next level.

Learn More

Concierge & Front Desk

From hyper-efficient package tracking to formatted incident reports and key management, all seamlessly managed with BuildingLink.

Learn More

Resident Experience

Elevate your resident experience with BuildingLink’s mobile app, web portal, and smart home features.

Learn More

Additional Features

KeyLink key management, custom mobile apps, annunciators, autodialer and more!

Learn More

Community Association Management Software Built for Your Property Type

Most property management software was built for landlords collecting rent. Community associations run on a different set of problems: packages, maintenance requests, board decisions, shared amenities, and residents who expect answers fast. BuildingLink is community association management software built for that reality, across condos, co-ops, HOAs, multifamily portfolios, and commercial buildings, all on one platform set up for how each property type runs.

condo-management-software

Condo and Co-op Management Software

Condo and co-op boards and managers field a constant stream of resident requests, deliveries, amenity bookings, and front-desk questions. BuildingLink keeps that work in one place. Residents submit maintenance requests, get alerted the moment packages arrive, including medications and perishables, through package management, and book amenities and shared spaces themselves through amenity reservations, which cuts the manual back-and-forth with staff. The front desk and concierge team log packages, track visitors, hand off shift-to-shift instructions, and file incident reports in the same system, so the next shift always knows what happened on the last one.

Real-time resident communication tools keep owners informed and reduce unnecessary trips to the front desk. When something urgent comes up, emergency broadcasts send voice and SMS messages to residents within minutes, so boards and managers can reach the whole community at once. The resident app and web portal give residents a community board to post items for sale, ask questions, and share local recommendations. For co-ops, the document library contains proprietary leases, meeting minutes, and shareholder records that boards and managers can find. The result is less time spent coordinating and a better day-to-day experience for residents.

 

multifamily-property-management-professional

Multifamily Property Management Software

Multifamily runs on a different clock than a condo or HOA. High move-in and move-out frequency means turnover, vacancy, and leasing labor are ongoing costs, not occasional events. BuildingLink's multifamily property management software handles the operational layer that keeps units occupied: maintenance requests and work order tracking, resident communications, package management, and amenity reservations, all in one system that on-site teams actually use. That operational work also protects revenue. In multifamily, every move-out means vacancy days and leasing costs, so a better resident experience and higher resident satisfaction improve resident retention and keep more units occupied.

For operators running more than one property, BuildingLink manages an entire portfolio from a single platform with consistent processes across sites, plus a management company dashboard for portfolio-level visibility. BuildingLink has supported multifamily communities for more than 20 years. It integrates with your accounting software rather than replacing it, so the operational work that protects NOI lives in one place and your financial system stays where it is.

manage hoa page (1)

HOA Management Software

Most HOAs run without on-site staff, so the work falls to volunteer board members with day jobs. ManageHOA, BuildingLink's HOA management software, gives boards the tools to self-manage. Boards and residents handle violations, submit and review architectural review requests, store governing documents in the document library, and access real-time reports and communications. Both volunteer resident boards and management companies operate with ManageHOA.

Owners pay dues and assessments online through BuildingLink Payments, and ManageHOA integrates with your accounting software for the books. A community directory, calendar, and bulletin board keep owners informed, which is where most board complaints start. The point is transparency: when records and decisions sit in one system, boards spend less time answering the same questions, and owners can see what is happening in their community.

Commercial-Property-Management-Software

Commercial Property Management Software

BuildingLink works for commercial and mixed-use buildings, where the occupants are businesses, not households. As commercial property management software, it runs the operations layer: facility maintenance with work orders, inspections, preventative schedules, and an equipment and vendor directory. The front desk handles a tenant directory, shift logs, incident reports, visitor and certificate tracking, and package tracking for the suites in the building.

Residents get an app and portal for service requests, facility reservations, suite instructions, and building announcements, with phone, SMS, and email broadcast for the whole property. BuildingLink connects to dozens of providers, so it sits on top of the systems a building already runs. It is the operations platform, not an accounting or lease-administration system, so the day-to-day building work stays in one place while your financial tools stay where they are.

Frequently Asked Questions

What is community association management software?

Community association management software is a platform that handles the daily operations of a condo, co-op, HOA, or multifamily community: maintenance requests, resident and board communications, package and delivery management, amenity reservations, and document storage. BuildingLink is community association management software built for boards, managers, and on-site staff, with more than 67 integrated modules within a single secure, cloud-based system.

What problems does BuildingLink solve for property managers and boards?

Running a residential community means juggling maintenance requests, resident communication, package overflow, amenity bookings, board elections, and a mountain of records, usually spread across disconnected tools and spreadsheets. BuildingLink brings it all into one platform. Boards gain real transparency into how their community is being run, and residents get a modern app and portal that make living there easier. The result is fewer dropped balls, less manual work, and more time for your team to spend with residents rather than on admin.

How is BuildingLink different from traditional property management software?

Most property management software is built around rent collection, leasing, and accounting for landlords. BuildingLink focuses on the operational and resident-facing side of a community association: maintenance requests, communications, package management, amenities, front desk, and record-keeping. It integrates with your accounting software instead of replacing it, so you keep the financial system you already use and run day-to-day operations in BuildingLink.

Can a self-managing HOA board use it without a management company?

Yes. ManageHOA is built for both volunteer resident boards and management companies. A self-managing board can handle violations, architectural review, dues and assessments through BuildingLink Payments, governing documents, and owner communications without hiring a management company. Management companies use the same tools across a portfolio.

What kind of ROI can I expect from BuildingLink?

BuildingLink pays for itself in three ways. It reduces operating costs by consolidating your entire operation into a single comprehensive dashboard rather than scattered tools. It supports higher NOI and portfolio value through greater operational efficiency. And it improves resident retention by delivering an experience residents want to stay for. Onsite teams resolve maintenance requests faster, package and delivery tracking keeps the front desk moving, and managers make cost-effective decisions from dozens of built-in analytics and reports instead of guesswork.

Is there a mobile app for residents?

Yes. Residents have access to a mobile app and a web portal for maintenance requests, package alerts, amenity reservations, communications, and community information. Staff have their own app and portal for front-desk and operational work.

Who uses BuildingLink and at what scale?

BuildingLink is trusted by property management companies, multi-family ownership groups, developers, and condo, co-op, and HOA boards across the globe, and it has been a market leader in building management software for more than two decades. Platform activity to date includes 3M+ resident portal logins, 195K+ amenity reservations booked, 370K+ maintenance requests, and 4M+ packages logged. From boutique buildings to large multi-property portfolios, BuildingLink is built to run communities of any size and complexity.

How does BuildingLink keep community association data secure?

BuildingLink runs in a secure, cloud-based system with access permissions that control who sees what, so residents, staff, and board members each see only what they should. BuildingLink is ISO 27001-certified and PCI DSS-compliant for handling community and payment data.

WHEN YOU'RE READY

See BuildingLink Running Your Community

━━

BuildingLink is the community association management software that condo, co-op, HOA, multifamily, and commercial teams use to run operations, communications, and the resident experience in one place. See what that looks like on your property. Fill out the form, and we will connect you with a member of our team for a personalized demo built around how your community runs.